Stonnex Roofing Ltd. is committed to protecting the privacy of individuals who interact with our website and services. This policy explains what information we collect, how we use it, and your rights as a resident of British Columbia under PIPA (the Personal Information Protection Act, SBC 2003).

1. Who We Are

Stonnex Roofing Ltd. ("Stonnex," "we," "us," or "our") is a licensed roofing contractor operating in the Lower Mainland and Metro Vancouver region of British Columbia, Canada. Our website is located at stonnex.com.

Questions about this policy can be directed to: info@stonnex.com or by phone at 604-935-6976.

2. Information We Collect

We collect personal information only when you voluntarily provide it to us through our website contact forms. This includes:

We do not collect payment information, government identification, or sensitive personal information through this website.

We may also collect non-identifying technical data automatically, including browser type, pages visited, and general geographic region, through analytics tools (Google Analytics / Google Tag Manager and Meta Pixel). This data is aggregated and cannot be used to identify you personally.

3. How We Use Your Information

Information collected through our forms is used solely to:

We do not use your personal information for automated decision-making, profiling, or direct marketing without your express consent.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. Form submissions are processed through Formspree (formspree.io), a third-party form processing service. Formspree stores submitted data on our behalf and is subject to its own privacy policy. We use Formspree solely for the purpose of receiving and organizing incoming requests.

We may disclose personal information if required to do so by law or in response to a lawful request by a public authority.

5. Analytics and Tracking

Our website uses the following third-party analytics and advertising tools:

These services may use cookies and similar tracking technologies. You can opt out of Google Analytics tracking via Google's opt-out tool. You can manage Meta ad preferences through your Facebook account settings.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Inquiries that do not result in a project are typically retained for no more than 24 months.

7. Your Rights Under PIPA (BC)

As a resident of British Columbia, you have the right to:

To exercise any of these rights, contact us at info@stonnex.com.

8. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. Our website is served over HTTPS. Form submissions are transmitted securely to Formspree.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page will reflect the most recent revision. Continued use of our website after any update constitutes acceptance of the revised policy.

10. Contact

For any privacy-related inquiries, please contact:

Stonnex Roofing Ltd.
Email: info@stonnex.com
Phone: 604-935-6976
Service area: Metro Vancouver & Lower Mainland, BC, Canada